Shipping policy
Last Updated: November 21, 2024
At Menaalpret, we are dedicated to delivering your orders promptly and securely across Pakistan. Please review our updated Shipping Policy for more details.
Processing Time
Orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation. Once your order is shipped, you will receive an email with tracking details.
Shipping Locations
We currently ship only within Pakistan.
- International Shipping: Coming Soon! Stay tuned for updates on international delivery options.
Estimated Delivery Time
- Domestic Shipping (Pakistan): Delivery within 3-4 business days.
Tracking Your Order
A tracking number will be provided via email once your order is shipped. Use the tracking number to monitor your shipment’s progress. If you do not receive tracking details within 5 business days of placing your order, contact us at admin@menaalpret.com.
Undeliverable Packages
If your package is returned due to an incorrect address or failure to accept delivery, we will contact you to arrange reshipment. Additional delivery charges may apply.
Lost or Damaged Packages
If your package is lost or damaged during transit, email us at admin@menaalpret.com with your order details and supporting documentation (e.g., photos of the damage). We will work with the shipping carrier to resolve the issue.
Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated date noted above.
For shipping inquiries, contact us:
- Email: admin@menaalpret.com
- Phone (Queries): +923041910861
- Address: Rawalpindi, Pakistan, 46000
Thank you for shopping with Menaalpret!